CLIENT SERVICES
Our reputation for excellence is based on outstanding service and quality control. Each project involves unique challenges and we receive the highest accolades from clients, consultants, users, and contractors. We provide clients with leadership and unsurpassed service that begins with studies of site, budget, legal restrictions, and program and continues through the project to post-occupancy services. We regard each client as a valuable collaborator throughout the design process, and comprehensive, well-documented information allows the client to make educated decisions about the design, schedule, and budget.
EARLY IDENTIFICATION OF PROGRAMMATIC NEEDS
The best buildings begin with a dialogue between architect, client, and consultants. Identifying and understanding key issues are essential to developing successful long-term solutions. The client’s needs are assigned the highest priority. To initiate the building process, the team and client meet to develop programming and timelines, evaluate site, environmental, and life cycle issues, and discuss budget and design character.
ESTABLISHING THE ARCHITECTURAL LANGUAGE AND MATERIALS
During the project’s early stages, the architectural character and primary building materials are established. Designing within a broadly expressive range, we create buildings that solve hierarchical problems and recognize the client’s needs. Many projects are located in historic settings and our buildings enhance existing architectural traditions while retaining their own character and beauty over time. We constantly search for the best materials and methods to realize our projects and evaluate alternative designs to ensure that we have the best solutions.
Architectural Integration and Building Systems
Our buildings are technologically advanced, soundly constructed, and seamlessly integrated with today’s complex and sophisticated infrastructures. Constant coordination between designers, engineers, consultants, and other involved parties ensures that the owner’s needs are being met throughout the project. Our leadership and attention to detail is reflected first in the design process, then in the drawings and specifications, and throughout the construction period.
COST CONTROL MANAGEMENT
We accommodate the client’s budget while providing the optimal value and utility per dollar expenditure. Long-term and short-term costs are evaluated to provide solutions that are durable and economical to maintain. Cost control management begins at a project’s inception, and because costs are better managed when reviewed early, we recommend milestone estimates by professional estimators at the end of each phase.